Privacy Policy

This Privacy Policy explains how HydroTicket, a product of Airo Global Software Inc, collects, uses, discloses, and safeguards your information when you use our boat ticket booking application.

1. Information We Collect

a. Personal Information

We may collect the following personal details:

• Full name
• Email address
• Phone number
• Payment details (processed securely via third-party providers)
• Government ID details (if required for travel compliance)

b. Non-Personal Information

• Device information (browser type, OS, IP address)
• App usage data and interaction logs
• Location data (if enabled)

2. How We Use Your Information

We use the collected information to:

• Process and manage ticket bookings
• Provide customer support
• Send booking confirmations and updates
• Improve app performance and user experience
• Prevent fraud and enhance security
• Comply with legal and regulatory obligations

3. Sharing of Information

We may share your information with:

• Boat operators and service providers for booking fulfillment
• Payment gateways to process transactions securely
• Legal authorities if required by law or to protect our rights
• Third-party service providers assisting in app operations (analytics, hosting, etc.)

We do not sell or rent your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

5. Cookies and Tracking Technologies

HydroTicket may use cookies and similar technologies to:

• Enhance user experience
• Analyze usage patterns
• Store user preferences

You can manage cookie preferences through your browser settings.

6. Data Retention

We retain your personal information only for as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal obligations
• Resolve disputes and enforce agreements

7. Your Rights

Depending on applicable laws, you may have the right to:

• Access and review your personal data
• Request correction or deletion of your data
• Withdraw consent for data processing
• Request restriction of data usage

To exercise these rights, please contact us using the details below.

8. Third-Party Links and Services

HydroTicket may contain links to third-party services. We are not responsible for the privacy practices or content of such external platforms.

9. Children’s Privacy

HydroTicket is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be reflected with an updated “Effective Date.” Continued use of the app indicates acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

Airo Global Software Inc
Email us at [email protected]